Greg Thompson Practice Manager
“HTA is very quick to respond and quick to act on tickets or requests.”
“Now that we work with Healthcare Technology Advisors (HTA), we have the comfort of knowing that our network is secured and monitored by people who know what they are doing and can fix something if it breaks. HTA is very quick to respond and quick to act on tickets or requests. They will also work with any other vendors/partners to get the job done correctly. HTA is a smaller company which allows them to be more personable and available. You are not forgotten about when you submit any requests like with other big firms.”
Clayton Medical Associates
Angela Weiss President
“I was blown away with the reliability in which the phone is always answered”
“Having moved to Healthcare Technology Advisors (HTA) for our IT Support, I was blown away with the reliability in which the phone is always answered and the emails are replied to within an hour. They use patience when explaining IT issues rather than condescendence. HTA addresses my IT issues immediately and goes above and beyond to follow up at my convenience, even if it happens to be at 9pm. The HTA team is always available, follows through until a satisfactory resolution is reached, and works around my business hours to minimize down time. “
Regional Credit Services
Sarah Holt, PhD, ACMPE Practice Executive
“Moving to HTA will mean working with highly skilled, professional people”
“One of the biggest benefits of working with Healthcare Technology Advisors (HTA) has been a systematic approach to all aspects of IT. For example, it is beneficial to have a written accounting of all equipment with identification numbers to identify when the equipment went into service and to identify the equipment for quick repair and problem solving.
Responses to all calls for IT support are handled with a respectful, problem solving, “we are on the same team” approach to attend to the issue in a timely manner. There is no sense of condescending that is experienced with most IT service.
I would say that changing IT service providers is a difficult decision because of the uncertainty, but the outcome of moving to HTA will mean working with highly skilled, professional people.”
Cape Girardeau Surgical Clinic
Dr. Sarah Jensen President
“By far, HTA is the single biggest asset to me and my office staff.”
“When I started my practice, I fired my original accountant, business planner, lawyer, however I never would have considered forgoing the guidance and skill of my technology support, Derrick Weisbrod. His team always delivers and never disappoints. They got me up and running with my practice and have been guiding me through my IT needs ever since.
Healthcare Technology Advisors has made my business better; they deliver service like no one else I’ve worked with since opening my practice. They keep my practice up to speed in areas I am not even aware I need to be aware! They deliver services with honesty, integrity, and professional ethics. And they do all that with a smile and a sense of humor.
Not being very computer savvy, I really enjoy that they avoid tech lingo and talk my language. By far, HTA is the single biggest asset to me and my office staff.
When considering a technology partner, you will not be disappointed with HTA. They treat my business as if it was their own and are exemplary in their ethics, reliability, and integrity.”
Greg Kiefer Partner
“HTA gets the job done without excuses.”
“The proactive approach to system maintenance to prevent downtime and increase productivity is critical for small business owners and strongly encouraged by Healthcare Technology Advisors (HTA). HTA gets the job done without excuses. Give them a try, we’ve been very pleased with every interaction!”
The Oaks Agency
Dr. Mary Noel George Founder/President
“The HTA team takes a personal vested interest in my work and cares about my success almost as much as I do!”
“Healthcare Technology Advisors’ (HTA) desire to see me succeed is tremendous. They are fully aware that so much of what I do depends on my IT operations. It has been nice to have the efficiency & flexibility of a comprehensive IT service while developing my business ideas and knowing they will adapt to my IT needs as my business grows and evolves.
Plus HTA is constantly looking out for the best interest of myself and my patients by ensuring we are protecting PHI and being HIPAA compliant while making sure our IT is easy to operate in the fast turn-over of clients during my business day.
HTA’s customer service delivery is highlighted by the personal attention and the ability to get in contact with someone VERY quickly to resolve any issues or questions that arise. The HTA team takes a personal vested interest in my work and cares about my success almost as much as I do!”
VANity the Van, LLC
Sue Thurman Office Manager
“I don’t have to think about our IT issues anymore.”
“Now that we are working with Healthcare Technology Advisors (HTA), I don’t have to think about our IT issues anymore. When an issue happens to occur I just make a short phone call and it is handled quickly and efficiently. If it’s an EMR issue, HTA will even go above and beyond and call EMR support for me to resolve the issue. Instead of getting stuck on the phone dealing with IT issues my time is better spent working on issues in the office. Another huge time saver in our office is the comprehensive HIPAA documentation and training provided.
With our last IT company we used to have a lot of issues with our EMR freezing up or slowing down. This really slowed down productivity. The other IT company never really fully resolved the issue. With HTA I just feel like I am not having to put out fires all the time when it comes to our IT, in fact I just don’t have to worry about it anymore.
If you want to work with people who are conscientious, care about your well being and success, always there to help if there is an issue, treat your business as a partner and go above and beyond to ensure your systems are kept safe and secure, choose HTA!! You won’t regret the choice.”
Bonnie Baker President
“HTA automated our workflow and reduced costly labor expenses.”
“Working with Healthcare Technology Advisors (HTA) to develop custom MACRO’s to automate our workflow has allowed us to reduce the costly labor of manually manipulating data files for import. When working with HTA, these complex projects can be completed in a very timely manner when the scope is well articulated. This helps make the testing process much easier, especially when coupled with timely testing so all adjustments are fresh in everyone’s mind.”
Hawthorn Recovery Services
Kathleen McCarry Healthcare Consultant
“HTA provides excellent customer service - they are fast, friendly, and thorough.”
Healthcare Technology Advisors (HTA), LLC’s HIPAA Compliance assistance is the single biggest strategic benefit we found when hiring HTA. They are able to provide excellence with their Security Risk Assessment (SRA), Risk Mitigation, Policy & Procedure development, and ongoing HIPAA Security support.
HTA’s in-depth knowledge of the unique needs of the medical community make it very easy to communicate with them, and their knowledge enables you to think of things that you didn’t even know to ask about. In addition, HTA provides excellent customer service - they are fast, friendly, and thorough.
I recommend prospects who are on the fence to choose HTA because they are Healthcare IT experts who will work closely with you to assure HTA’s services meet your needs, at an affordable price. Not only will HTA help you today, but HTA will partner with you to prepare your business for the future.
Dr. Jason Rabenold Owner
“HTA made our business startup much easier.”
“Healthcare Technology Advisors (HTA) were there to help us through our business startup. They brought a wealth of technical expertise and advice to help us move from starting up to functioning smoothly. When working with HTA you know they will own any technical issues, be there in your corner to help your business grow, and are available when you need them! This allows me to focus on my practice and not be burdened with managing a bunch of IT processes.”
Ed Sullivan Office Manager
“We are happy with the security services provided by HTA.”
Healthcare Technology Advisors (HTA) provided us with a very thorough and comprehensive HIPAA assessment and helped educate us on various subtleties of the HIPAA regulations. We are happy with the security services provided by HTA.
Family Medicine of Southeast Missouri