The internet is everywhere, and it’s getting faster and more reliable every day.

Technologies that were once suspected of not being ‘reliable’ have matured into being the standard. Telephone lines, once the lifeline of the nation’s communication, are now being replaced with cable internet, fiber, wireless, and cell networks.

Voice Over Internet Protocol (VOIP) phone systems have also matured to be a reliable and often superior alternative to landlines. There are many reasons a VOIP system may be a better choice for a small or growing healthcare practice. With improving technology, VOIP call quality is crystal clear. It can easily replace the phones in your office for your basic call service. VOIP systems can also grow to encompass complex phone trees. Whether you’re scaling up or down, adding and removing lines is simple and can save your practice money by not having unused lines on your bill.

The biggest technological advantage of VOIP is the ability to have your employees make and receive calls from their work phone numbers on their desk phones, cell phones, computers, and tablets. With programs and apps, you can easily access your VOIP system from anywhere. This enables employees to work remotely while still using the professional technology of the office. Your assistants, nurses, or billing staff can call patients from their own home, and still have the clinic’s phone number be what the patient sees. For patient-provider relationships, this is invaluable.

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