“I was blown away with the reliability in which the phone is always answered”

“Having moved to Healthcare Technology Advisors (HTA) for our IT Support, I was blown away with the reliability in which the phone is always answered and the emails are replied to within an hour. They use patience when explaining IT issues rather than condescendence. HTA addresses my IT issues immediately and goes above and beyond to follow up at my convenience, even if it happens to be at 9pm. The HTA team is always available, follows through until a satisfactory resolution is reached, and works around my business hours to minimize down time. “